Certain items like perfumes, wholesale orders, and customized or personalized items cannot be exchanged. Please refer to our exchange policy for more details.

Once we receive the item you wish to exchange, it typically takes 5-7 business days to process the exchange and ship the new item. You will receive a confirmation email once the exchange has been processed.

Yes, you can exchange an item for a different product of equal or lesser value. If the new item is of higher value, you will need to pay the difference. Please contact our customer support team for assistance.

Yes, you are responsible for exchange shipping costs unless the item was damaged or incorrect. In those cases, we will cover the exchange shipping costs. Please contact our customer support team for assistance.

To exchange a product, please contact our customer support team with your order details and the item you wish to exchange. We will provide you with further instructions on how to proceed.